Are there any complex specifications to employ Specialist Chat? If you are struggling to use our chat Device, you may perhaps must update your browser/network configuration, aspects are available in SAP Understanding Base Report 2392095.
Specialist Chat for VAR-d support partners as well as their stop consumers A functionality permitting VAR-delivered support companions to implement Pro Chat for his or her conclusion consumers' systems is at the moment not readily available.
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You are able to view The supply and guide the session by using SAP for Me even though accessing your case information.
From its inception, SAP's Purchaser Support has stood out for its expanded part further than bug fixes and situation resolutions. Daily jobs include fixing tickets and resolving challenges, all geared toward maximizing purchaser company price, securing investments, and optimizing SAP functions. We've been a proactive company associate devoted to encouraging customers attain their ambitions.
The chat transcript and all the attachments will almost always be captured and recorded in your circumstance log, whether or not the challenge is settled instantly or not.
Request a distant assistance on your own behalf, and make sure all conditions, to make certain a effective service scheduling
The new SAP Services and Support eBook explains SAP's choices in a transparent, comprehensible way and addresses discrepancies amongst the requirements of new customers and professional people.
Depending on each customer's individual state of affairs, this migration could signify a major modify towards the Are living database, which should be safeguarded to ensure that historic details is held intact. Because of this, SAP will accompany your migration with a provider to address the specialized components of such a job and help information you properly with the migration approach. The company is intended to enhance your Total new G/L project.
The adjustment will not symbolize an increase in list prices for SAP support choices. Afflicted shoppers and partners will be notified in accordance with the respective domestically agreed contractual stipulations. Read through the total assertion in English or German.
Observe: Services requests are supposed for program responsibilities within your cloud products and solutions, which can be unrelated to unanticipated services delays or disruptions.
When you've got any questions on website these or other support subject areas, you should never be reluctant to Get hold of CIC.
You’re scaling up, you’re growing, you’re effective and your IT services is lagging powering and struggling to keep up.
Request a distant services on your own behalf, and confirm all conditions, to ensure a profitable company booking